D-Secure Drive DiagnosticComplete User Guide & Documentation  About D-Secure Drive DiagnosticD-Secure Drive Diagnostic is a boot-based, enterprise-grade hardware testing solution designed to comprehensively evaluate the health and functionality of computer systems. Operating independently of the host operating system, it boots from a USB or PXE environment to ensure accurate, low-level hardware access without OS interference. D-Secure Drive Diagnostic performs rigorous testing across 21+ hardware components including Motherboard, CPU, RAM, Display, Storage, Battery, Wi-Fi, Bluetooth, Audio, USB Ports, Fingerprint Sensor, Camera, and Keyboard. Each diagnostic operation generates a Tamper-proof audit report with a definitive Pass/Fail/Warning grade that can be uploaded to the D-Secure Cloud Console for centralized reporting. The software features an intuitive graphical interface with a step-by-step wizard that guides users through component detection, test configuration, interactive testing, progress monitoring, and completion verification. It is the perfect tool for IT administrators, refurbishers, ITAD companies, and quality assurance teams. Key Features:
About the GuideThis user guide provides comprehensive step-by-step instructions for every feature and function of D-Secure Drive Diagnostic. Each section includes detailed explanations accompanied by actual screenshots from the application.
This is a web-based guide and requires an active internet connection. You can read this guide with all popular browsers like Chrome, Firefox, and Safari. For better viewing experience, it is recommended to use the Chrome browser. Getting StartedCreating a Bootable USBTo use D-Secure Drive Diagnostic, you first need to create a bootable USB drive using our provided ISO image. We recommend using UNetbootin, a reliable and easy-to-use tool for creating bootable media on any operating system. Steps to create Bootable USB:
Important: Formatting the USB will erase all existing data on it. Please back up any important files before proceeding. Booting the ISO & GRUB MenuOnce you have created your bootable USB or configured your PXE server, boot the target machine from it. You will first be greeted by the GRUB Boot Menu.
 Loading Process (Please Wait 2-3 Minutes): After selecting the boot option, the system will begin extracting the ISO and loading the OS into memory. The system is working in the background, please be patient and wait for at least 2-3 minutes. During this loading period, you will see two different screens. First, an initial loading screen will appear as the system starts unpacking files.  Shortly after, this will transition to a black screen with system initialization text. This is completely normal behavior and confirms the system is working properly. Once the background loading completes, it will automatically launch the graphical interface.  Welcome Screen & System SummaryWhen the system boots using D-Secure Drive Diagnostic (via USB or PXE), the Welcome Screen is displayed. This screen provides an initial overview of your system hardware and serves as the starting point for the testing process.
Click the "Start Diagnostics" button to begin the hardware detection and testing process.  Detecting Hardware ComponentsAfter clicking "Start Diagnostics", the application begins a deep automatic hardware detection process. The system scans all internal buses and external ports.
A loading spinner with status messages is displayed during this process. The status bar at the bottom shows "Initializing" while detection is in progress.  Network Connection SetupConnecting via Wi-FiAfter hardware detection, a Network Connection dialog appears prompting you to connect to the internet for license validation. The Wi-Fi tab displays all available wireless networks. Each network entry shows the network name (SSID), signal strength, security status, and frequency band (2.4 GHz or 5 GHz). Click on a network to connect. You can also click "Skip" to proceed without a network connection and use offline mode instead.  Connecting via LAN / EthernetSwitch to the "LAN / Ethernet" tab for wired connections. This option is ideal for enterprise environments where wired connections are more reliable. If no Ethernet cable is detected, click "Detect LAN Connection" after plugging in the cable. The system will automatically configure the network using DHCP.  Authentication & LoginAfter network setup, the Authentication Required screen appears. Enter your registered Email Address and Password and click "Login" to authenticate. After a successful login, you will be connected to the cloud console, and your license credits (Diagnostics) will be updated. Pro Tip: If you are logging in for the first time, ensure your internet connection is stable for license synchronization. If you are in an environment where the internet is not available, click "Continue in Offline Mode". You can then follow the offline activation process. Offline ActivationThe Offline Activation screen allows you to activate your license without internet. This is essential for air-gapped or secure environments. Step 1 — Your Machine Code: A unique machine code is generated based on your hardware. Copy this code and send it to support@dsecuretech.com to receive your activation response code. Step 2 — Enter Activation Code: Enter the received activation code and click "Verify & Activate" to complete the activation. Click "Back to Login" to return to the login screen, or use "Continue in Offline Mode" to proceed with limited functionality.  Working with D-Secure Drive DiagnosticDashboard OverviewAfter authentication, the Dashboard serves as the main control center, providing a comprehensive overview of system status, license info, and recent activity. Dashboard Components:
 Diagnostic Testing Process1. Automated Hardware DiagnosticsOnce you start the diagnostics, the system first runs a series of Automated Tests in the background. These tests require no human intervention and quickly evaluate the core components of the machine.
A progress bar will indicate the status of these automated checks. Once they finish, the system seamlessly transitions to the interactive testing phase.  2. Manual & Interactive TestingAfter the automated checks are complete, the software will prompt you to perform Manual & Interactive Tests. These are necessary to verify hardware that requires physical human confirmation.
Attention: Please remain at the console during this phase to manually input your confirmation (e.g., clicking "Pass" or "Fail" if you hear the audio properly).  3. Completion & Report GenerationUpon finishing both the automated and manual tests, the system displays the final Diagnostic Results, showing exactly what passed, failed, or requires attention. Diagnostics Completed!A Tamper-proof audit report with a certificate has been automatically generated detailing the health of all 21+ components. You can view it by clicking the "View Report" button. The final report includes full system details, the tests executed, and the precise pass/fail status of all components. You can save this report locally to a USB drive or upload it directly to the D-Secure Cloud Console. Report Structure: The first page serves as the official Certificate, while the subsequent pages contain the detailed Summary and hardware grading logs.  Reports & Compliance ProofsThe Reports section provides a centralized view of all diagnostic compliance reports with certificates and records.
Note: Reports are cryptographically signed to ensure tamper-proof integrity. The **Certificate (Page 1)** is designed for quick compliance audits, with subsequent pages providing full forensic audit trails of the hardware health.  Settings & ConfigurationGeneral SettingsThe Settings page is organized into three tabs: General, Account, and Network.
 Default Diagnostic Suite:Scroll down to set default test parameters that will be pre-selected for every new diagnostic session. Account SettingsThe Account tab allows you to manage your user profile and license information. You can see how many diagnostic credits have been used and how many remain.  Reports & Settings - Product ScreenshotsReports Dashboard: General Settings:  Help Documentation:  Software Details (About):  About — Product & System InformationThe About page provides detailed product and system hardware information. Product Information:
System Hardware:
Help — User Manual & DocumentationThe Help page serves as a built-in documentation center with a search bar and expandable topic sections.
For additional help: support@dsecure.io and docs.dsecure.io. Contact & SupportEmail: support@dsecuretech.com Website: www.dsecuretech.com Documentation: docs.dsecure.io Support Hours: 24/7 Business Hours |